Refund policy

Last updated: November 9, 2026

Returns

If you're not satisfied with your order, you can request a return within 14 days of delivery.

To be eligible, items must be unused, in the same condition you received them, and in their original packaging.

How to start a return

Email us at dailydock88@gmail.com with your order number and the item(s) you'd like to return. We'll reply with return instructions and the return address.

Please contact us before sending anything back. Items returned without contacting us first can't be processed.

Return shipping

The customer is responsible for return shipping costs. Original shipping charges are non-refundable.

Damaged, defective or wrong items

Please inspect your order when it arrives. If an item is damaged, defective or not what you ordered, email us within 7 days of delivery with your order number and a photo. We'll send a free replacement or issue a full refund, and you won't need to return the item.

Non-returnable items

For hygiene reasons, opened beauty, personal care and intimate items can't be returned unless they arrived damaged or defective.

Exchanges

The fastest way to get a different item is to return the original and place a new order.

Refunds

Once we receive and inspect your return, we'll email you to confirm whether your refund is approved. Approved refunds go to your original payment method within 5–10 business days. Your bank may need extra time to post the refund.

Contact

Questions about returns? Email us at dailydock88@gmail.com